Terms of Service

Introduction and Acceptance

These Terms of Service govern your use of MetricMind Academy's website, educational services, and digital platforms. By accessing our website, enrolling in courses, or using our services, you agree to be bound by these terms. If you do not agree with any part of these terms, you may not use our services.

Legal Questions

For legal inquiries regarding these terms, contact us at legal@domain.com or phone +357 25 748329.

1. Definitions

"Service" refers to marketing analytics courses, educational content, learning platforms, and related services provided by MetricMind Academy.

"User" or "Student" means any person accessing our website, enrolling in courses, or using our educational services.

"Content" includes all text, images, videos, course materials, software, and intellectual property provided through our services.

"We," "Us," "Our" refers to MetricMind Academy, a Cyprus-based educational services provider.

2. Use of Services

Eligibility Requirements

Students must be at least 18 years old or have parental consent
Registration requires accurate personal and contact information
Professional experience requirements may apply for advanced courses
English language proficiency suitable for course participation
Access to required technology and internet connectivity

Account Responsibilities

Maintain confidentiality of login credentials and account information
Notify us immediately of any unauthorized account access
Provide accurate and up-to-date personal information
Use services only for personal or professional educational purposes
Comply with all course requirements and deadlines

Educational Service Terms

Course access is provided for the duration specified in enrollment materials
Completion requires satisfactory performance on assignments and assessments
Certifications are awarded based on meeting program requirements
Course schedules and content may be updated to reflect industry changes
Additional fees may apply for certification, materials, or extended access

3. Prohibited Activities

Users May Not:

Content and Platform Misuse

Share or distribute course materials without authorization
Record, copy, or reproduce educational content
Access other students' accounts or private information
Reverse engineer or attempt to extract source code
Use automated systems to access platforms

Harmful or Illegal Activities

Violate any applicable laws or regulations
Harass, intimidate, or harm other users or instructors
Submit false information or fraudulent documents
Attempt to gain unauthorized access to systems
Transmit viruses, malware, or malicious code

Consequences of Violations

Violation of these terms may result in course suspension, account termination, forfeiture of fees, and potential legal action. We reserve the right to investigate violations and cooperate with law enforcement as necessary.

4. Intellectual Property Rights

Our Intellectual Property

All course content, materials, software, designs, logos, and educational methodologies remain the exclusive property of MetricMind Academy or our licensed content providers.

Limited license granted for personal educational use only
No reproduction, distribution, or commercial use without written permission
Trademark and copyright protections apply to all materials
Course completion does not transfer ownership rights

Student-Generated Content

Content created by students during courses, including assignments, projects, and forum contributions:

Students retain ownership of original creative work
Limited license granted to MetricMind Academy for educational purposes
Permission to use anonymized work for course improvement
Right to showcase exceptional work with student consent

Third-Party Content

Some course materials may include third-party content used under license. Students must respect these additional usage restrictions and may not redistribute such content outside the educational context.

5. Payment Terms and Refund Policy

Payment Obligations

Course fees must be paid in full before accessing materials
Prices are listed in Euros (EUR) and exclude applicable taxes
Payment plans may be available for certain programs
Corporate training pricing available upon request
All transactions processed through secure payment systems

Refund Policy

Timeframe	Refund Amount	Conditions
Within 7 days of enrollment	100% refund	No course materials accessed
8-14 days after enrollment	80% refund	Less than 25% course completion
15-30 days after enrollment	50% refund	Less than 50% course completion
After 30 days	No refund	Except in exceptional circumstances

Special Circumstances

Medical emergencies with documentation may qualify for extended refund periods
Course cancellations by MetricMind Academy result in full refunds
Technical issues preventing course access will be resolved or refunded
Refund processing typically takes 5-10 business days

6. Service Limitations and Disclaimers

Important Disclaimers

Educational services are provided "as is" without warranties. While we strive for excellence, we cannot provide specific performance outcomes or employment results.

Service Availability

Learning platforms may experience temporary downtime for maintenance
Course schedules subject to change due to instructor availability
Internet connectivity requirements are the student's responsibility
Technical support provided during business hours
Course content updated periodically to reflect industry changes

Educational Outcomes

Learning outcomes depend on individual effort and application
Course completion does not guarantee employment or salary increases
Skills development varies based on prior experience and dedication
Industry certifications require meeting specific performance standards
Career advancement depends on multiple factors beyond training

Limitation of Liability

MetricMind Academy's liability is limited to the amount paid for services. We are not liable for:

Indirect, incidental, or consequential damages
Loss of profits, data, or business opportunities
Technical failures beyond our reasonable control
Third-party service interruptions or data breaches
Student decisions based on course content

7. Dispute Resolution

Resolution Process

1

Direct Communication

Contact our support team for informal resolution

2

Mediation

Structured mediation through neutral third party

3

Arbitration

Binding arbitration if mediation unsuccessful

Governing Law and Jurisdiction

Governing Law: Republic of Cyprus law applies to all disputes
Jurisdiction: Cyprus courts have exclusive jurisdiction
Language: All proceedings conducted in English
EU Rights: European Union consumer protection laws apply where applicable
International Students: Local consumer protection may provide additional rights

8. Termination

Student Termination

Students may withdraw from courses subject to refund policy
Account closure requires written notice
Access to materials terminates upon withdrawal
Partial completion may qualify for continuing education credits

Academy Termination

Immediate termination for violation of terms
Notice provided for non-performance issues
Refunds calculated based on completion status
Academic records maintained per legal requirements

Effects of Termination

Upon termination, access to learning platforms ceases immediately. Survival provisions include intellectual property rights, payment obligations, and dispute resolution procedures. Academic transcripts remain available for legitimate educational purposes.

9. Changes to Terms

MetricMind Academy reserves the right to modify these Terms of Service at any time to reflect changes in our services, legal requirements, or business practices.

Notification Process

Material changes communicated via email to registered users
Updated terms posted on website with effective date
30-day notice period for significant modifications
Continued service use constitutes acceptance of changes
Right to terminate enrollment if changes are unacceptable

10. General Provisions

Entire Agreement

These Terms of Service, together with our Privacy Policy and Course-Specific Terms, constitute the entire agreement between parties and supersede all prior agreements or understandings.

Severability

If any provision of these terms is found to be unenforceable, the remaining provisions continue in full force and effect, and the unenforceable provision will be replaced with an enforceable provision that best reflects the original intent.

No Waiver

Failure to enforce any provision of these terms does not constitute a waiver of that provision or any other provision. All rights and remedies remain available unless explicitly waived in writing.

Assignment

Students may not assign or transfer their rights under these terms without written consent. MetricMind Academy may assign these terms in connection with business transfers or acquisitions.

Contact Information

Legal Inquiries

Email: legal@domain.com

Phone: +357 25 748329

Address: 76 Spyrou Kyprianou, 4042 Limassol, Cyprus

For terms-related questions and legal matters

General Support

Support Email: support@domain.com

Course Inquiries: info@domain.com

Business Hours: Monday-Friday, 9:00-17:00 EET

For course support and general questions